If you find any of your Onyx items in need of new hardware, velcro, stitching or all around maintenance care - Onyx Quality Promise is just for you! Onyx Quality Promise offers customers the option to service their well loved Onyx lifting straps, wrist wraps and belts. Once your leather items have passed our warranty policy timeframe, you now have the option to give life back to your items through this program.
What the program includes:
- Available for wrist wraps and lifting straps
- Replace hardware - rivets and buckles
- Replace Velcro
- Replace unraveled stitching
- Missing logo
- Chalk and sweat buildup
- Condition leather
The program is for domestic orders and includes shipping both ways, handling, and service. Please allow 14 days for your item to be serviced and returned. All items are serviced in-house here in Southern California by one of our leather craftsmen. If an item is too well loved and irreparable, we will let you know prior to purchasing the Onyx Quality Promise.
Email photos of your item(s) to customerservice@onyxstraps.com with the subject line ‘Onyx Quality Promise’ and we’ll assist you through the easy process.
*Please contact us if you are shipping from out of the country at customerservice@onyxstraps.com for a specific international price, however you will need to pay to have the item shipped to and from us so a new item may be a more affordable option so you're only paying one direction of shipping.
WRIST WRAPS
| HIGH TOPS SIZE* | WRIST MEASUREMENT (inches) |
| Small | 5.5" - 6.5" |
| Medium | 6" - 7.5" |
| Large | 7" - 8.5"+ |
*There is sizing flexibility between the wraps depending on how much wrist coverage you want. If you want more of the curvature up the back of your hand, go with the Medium or Large. If you want a minimal feel at your wrist with less curvature, go with the Small. The size of curvature on the Medium and Large is the same. If your wrist measurement fits both the Medium and Large, you can purchase either, the Large will have a slightly longer tail than the Medium.
| LOW RIDERS SIZE* | WRIST MEASUREMENT (inches) |
| XSmall | under 5.5” |
|
Small |
5.5" - 6.5" |
| Medium | 6" - 7.25" |
| Large | 7.25"- 8" |
| XLarge | 8"+ |
ALL BELTS
| BELT SIZE | WAIST MEASUREMENT (inches)* |
| Small | 25-31" |
|
Medium |
29-35" |
| Large | 33-39" |
| XLarge | 37-43" |
| XXLarge | 41-47" |
To find your perfect fit follow these instructions below
• Ensure your abs are relaxed and measure your torso around the belly button. Pull measuring tape tight around your torso for a good fit
• Use this measurement to determine where you are closest to the middle of the range
• For example, if you measure 31” opt for a medium not a small as 31" is more central to the medium than the small
WRIST WRAPS AND LIFTING STRAPS
For optimal care, it is highly recommended to let all leather items get some fresh air. Avoid stashing them in shipping bags – instead, hang them on the outside of your bag using one of our bag straps or tuck them away inside your bag with one of our mesh bags. Using our Onyx Oil every now and then is also advised to keep them in top shape. This helps shield them from the negative effects of chalk, sweat, and the wear and tear of training.
